Kapture CRM
Software in Bangalore
https://www.kapturecrm.com/
Remember you found this company at Infoisinfo
789988775?
Address
#25, Vruddhi Complex, 6th Cross, Leela Palace Road, Next To Sri Ayyappa Temple, Kodihalli. Kodihalli.. P.C. 560008, Bangalore, Bangalore.What you should know about Kapture CRM
Kapture CRM’S Contact Management software helps you create a seamless customer experience by giving you the tools you need to sort out escalations faster leaving your callers with a world class customer experience. Some of the salient features of the Contact Centre Management Include;
• A custom dashboard that shows you all the answered and unanswered calls as well as a source wise view of the amount of tickets solved.
• It helps you monitor the interactions of your agents so that you can later review the calls answered to look for ways to improve your customer service.
• You can automate the process of ticket allocation.
• You can also view 500 plus different types of reports about the statistics of your agents performance.
The cloud CRM helps you accelerate the efficiency of your call center operations by taking your existing systems and automating it using smart tools that can be accessed by all your employees on a unified dashboard. Kapture CRM provides customized modules based on your industry’s specific requirement.
• A custom dashboard that shows you all the answered and unanswered calls as well as a source wise view of the amount of tickets solved.
• It helps you monitor the interactions of your agents so that you can later review the calls answered to look for ways to improve your customer service.
• You can automate the process of ticket allocation.
• You can also view 500 plus different types of reports about the statistics of your agents performance.
The cloud CRM helps you accelerate the efficiency of your call center operations by taking your existing systems and automating it using smart tools that can be accessed by all your employees on a unified dashboard. Kapture CRM provides customized modules based on your industry’s specific requirement.
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